ADRES Consulta is the official, free mechanism for verifying your enrollment in Colombia’s General Social Security Health System (SGSSS). Through the portal, any citizen can instantly check their EPS (health insurer), health regime, enrollment status, and registered beneficiaries — no office visit required.
What Is ADRES and What Is Its Role?
ADRES (Administradora de los Recursos del Sistema General de Seguridad Social en Salud) is the Colombian public entity that replaced the former FOSYGA (Solidarity and Guarantee Fund) in 2017. It operates under the Ministry of Health and Social Protection and manages the collection and distribution of health system resources.
ADRES administers the Base de Datos Única de Afiliados (BDUA) — the Unified Affiliates Database — where every Colombian enrolled in the health system is registered, whether in the Contributory or Subsidized Regime.
This database is fed by periodic reports from all Entidades Promotoras de Salud (EPS) across the country. Its real-time lookup is free and open to every citizen.
What Information Does the ADRES Enrollment Query Return?
Checking your enrollment on the official ADRES portal gives you a complete summary of your current status in the Colombian health system. This data is essential for validating administrative processes, confirming recent changes, and resolving personal or employment-related health queries.
- Your active EPS: the full name of your current health insurer.
- Health regime: whether you belong to the Contributory or Subsidized Regime.
- Enrollment status: active, inactive, suspended, or pending validation.
- Registered beneficiaries: family members included as dependents in your household group.
- Date of last report: when your EPS last updated your record in the BDUA.
- Contributor type: dependent employee, self-employed, pensioner, or other.
How to Check Your ADRES Enrollment: Step-by-Step
Follow this process on the official ADRES portal to verify your enrollment in minutes:
- Go to the official ADRES portal: www.adres.gov.co
- In the main menu, look for ‘Consulte su EPS’ or ‘Consulta de Afiliados – BDUA’.
- Select your document type (national ID, identity card, passport, etc.).
- Enter your document number without spaces or punctuation.
- Complete the security captcha and click ‘Consultar.’
- The system will display your enrollment status, EPS, regime, and registered beneficiaries.
Important: If the system returns no results, your EPS may not have submitted the recent update to the BDUA yet. Contact your EPS directly to request the update.
Contributory Regime vs. Subsidized Regime: What Is the Difference?
Colombia’s SGSSS operates under two main regimes. Knowing which one applies to you is fundamental to understanding your rights, obligations, and how your healthcare is financed.
| Feature | Contributory Regime | Subsidized Regime |
| Who belongs? | Salaried workers and self-employed with income | People without income capacity or with SISBÉN score |
| Who pays? | Employee and employer (or self-employed person) | The Colombian State |
| Monthly contribution | 12.5% of base salary | Free for the enrollee |
| Benefit plan | Plan de Beneficios en Salud (PBS) | Plan de Beneficios en Salud (PBS) |
| Where to check? | ADRES – BDUA | ADRES – BDUA |
When Should You Check Your ADRES Enrollment?
There are specific situations where verifying your BDUA status is especially important. Don’t wait until you need medical care to discover your enrollment is inactive.
- After changing jobs or EPS — confirm the transfer was properly recorded.
- When rejoining the health system after a period of unemployment or inactivity.
- When handling administrative processes that require proof of active enrollment.
- If you are an employer or HR manager — RUNT verify employees’ status to avoid UGPP or Ministry of Labour penalties.
- When filing for disability benefits, maternity leave, or any SGSSS economic benefit.
For companies, this verification is critical. Failing to confirm employee enrollment can generate significant fines from entities like the Unidad de Gestión Pensional y Parafiscales (UGPP).
What to Do if Your Enrollment Appears Inactive or Has Errors
If you detect errors in your ADRES query, act quickly to avoid complications with medical care. The correction process always goes through your EPS.
- Contact your EPS directly — by phone, online chat, or in person.
- Request that they update or correct your information in the BDUA.
- Ask for a ticket or case number to track your request.
- Re-check on ADRES 24–48 hours later to confirm the correction was applied.
If your EPS does not resolve the issue, file a formal complaint with the National Health Superintendency at www.supersalud.gov.co or by calling their free national hotline.
How to Get an Official Enrollment Certificate
The ADRES query is informational only. ADRES does not issue enrollment certificates, as EPS entities are the legally responsible parties for official enrollment documentation, per current regulations.
To obtain an official certificate, request it directly from your EPS. Each insurer has its own process, usually available online through their portal or mobile app.
This certificate is typically required for employment applications, visas, bank loans, legal proceedings, or medical appointments outside the standard SGSSS network.
Frequently Asked Questions About ADRES Consulta
Is the ADRES enrollment check free?
Yes. The service is completely free and requires no prior registration. You only need your document number to run a search.
How frequently is the BDUA updated?
The BDUA is updated with EPS reports submitted periodically. Changes such as insurer transfers, addition of beneficiaries, or employment updates may take 24–72 hours to appear.
Can I check another person’s enrollment?
The ADRES portal requires the person’s document number. If you are a legal representative or employer, you must have proper authorization to query third-party data under Colombia’s Data Protection Law 1581 of 2012.
What is the difference between ADRES and FOSYGA?
FOSYGA was replaced by ADRES in 2017. ADRES has a broader mandate: beyond managing health system resources, it administers the BDUA and guarantees payments to EPS entities and healthcare providers nationwide.
Can I be enrolled in more than one EPS at the same time?
No. The system only allows one active enrollment at a time. If you appear in two EPS simultaneously, there is a reporting error that must be corrected with the EPS where you no longer wish to be enrolled.
Does moving to a different city affect my enrollment?
No. Moving does not change your SGSSS enrollment, but you should update your address and primary IPS (healthcare provider) directly with your EPS to ensure proper access to services in your new location.
Does ADRES work for foreign nationals living in Colombia?
Yes. Foreigners with a cédula de extranjerÃa (foreign resident ID) and active SGSSS enrollment can check their status on the ADRES portal the same way Colombian nationals do.
What is SISBÉN and how does it relate to ADRES?
SISBÉN (the Beneficiary Identification System for Social Programs) determines eligibility for the Subsidized Regime. If your SISBÉN score qualifies you as a beneficiary, the State finances your enrollment through ADRES.
Can I check the enrollment status of my minor children?
Yes. Minors are registered as beneficiaries in the system. You can check their status on the ADRES portal by entering their identity card or birth certificate number.
What if I need urgent medical care but my enrollment shows as inactive?
In a medical emergency, any SGSSS healthcare provider is legally obligated to treat you regardless of your enrollment status, per Colombia’s buscar dni Statutory Health Law (Law 1751 of 2015). Emergency care cannot be denied for administrative reasons.
